Late to Appointment
I understand that in the occurrence of late arrival, services will be adjusted according to the service time remaining and that I will be charged in full for my originally scheduled service.
Rescheduling & Cancelations
I understand life happens. If you need to reschedule or cancel an upcoming appointment I ask that you do so ASAP, or within 48 hours of your appointment.
Should you cancel your appointment with less than 48 hours' notice a 25% service fee does apply and will be due before a new appointment is made.
Retail
Any unopened product may be returned.
*Excludes products purchased online and shipped.
All sales of hand-tied wefts for the use of extensions are non-refundable. 
Re-do
Your satisfaction is the highest priority. If you are not completely content, please let me know during your service or within 7 days after your service has been performed.  I am committed to making any needed corrections, as long as it falls in the services discussed and agreed upon during the consultation. I will be pleased to accommodate you free of charge in most circumstances. For said complimentary service to be done, this request must be made within 7 days of your initial appointment.